Privacy Policy
How Cashbrio handles website, cashback, and support data.
This page explains how Cashbrio handles account, tracking, support, and payout data for shoppers using the platform.
Last updated: April 18, 2026
Information we collect
Cashbrio may collect account details, sign-in identifiers, store click activity, cashback transaction updates, claim submissions, support messages, referral activity, and payout details needed to process valid withdrawals.
How information is used
We use this information to operate cashback tracking, review claims, process payouts, prevent fraud or referral abuse, answer support requests, and keep transaction history visible in your account.
Tracking, cookies, and affiliate attribution
When you open a store through Cashbrio, cookies and similar browser storage may be used to keep your session active, protect sign-in, and help affiliate partners or merchants attribute the visit so eligible cashback can be validated later.
Payout and claim records
Missing cashback claims may require your order ID, order amount, order date, merchant name, invoice screenshot, or other proof needed to investigate. Payout records may include your saved UPI ID and settlement history so valid withdrawals can be reviewed and processed securely.
Data retention
Account, click, claim, payout, referral, and audit records are kept while your account remains active and may be retained for up to 180 days after closure, or longer when needed for unresolved claims, payout reconciliation, fraud prevention, tax, or legal compliance.
Questions or requests
For privacy or grievance questions, contact support@cashbrio.com. Grievance handling is available through support@cashbrio.com during Mon to Sat, 10 AM to 7 PM IST.
Data use summary
This table explains the main data categories Cashbrio handles and why each category is needed for cashback, claims, referrals, and payouts.
Mobile number, email, or Google sign-in ID
Login, OTP delivery, account security, and support identity checks.
While the account is active, then up to 180 days after closure unless a dispute or legal duty requires longer.
Authentication, SMS, email, and support providers where needed.
Store clicks, session attribution, and cashback tracking events
Attribute eligible orders, detect broken sessions, and prevent click or referral abuse.
During the account lifecycle and reconciliation window for merchant validation.
Affiliate partners, merchants, analytics, and fraud-prevention tooling when required.
Order claim proof and support messages
Review missing cashback claims, answer support requests, and resolve disputes.
Until the claim is resolved, then retained for audit and abuse-prevention needs.
Support systems, merchant or affiliate partners, and internal review tools.
UPI ID, payout requests, and settlement history
Process verified withdrawals, reconcile payouts, and investigate failed transfers.
Until removed by the user plus the audit period needed for payout reconciliation.
Payment processors, banking partners, and internal payout review tools.
Referral activity and linked rewards
Calculate referral earnings, apply caps, review reversals, and block abuse.
During the account lifecycle and the reward dispute window.
Internal reward, fraud-review, and support systems.