Contact
Need help with a missing cashback or payout?
Reach support for tracking issues, referral questions, or payout detail changes. Claims are usually reviewed within 3 business days.
Support channels
Email: support@cashbrio.com
Ops desk: Mon to Sat, 10 AM to 7 PM IST
Claims review SLA: Usually within 3 business days
Missing cashback
Use the claim flow with order proof so support can map the issue to the tracked visit.
Payout questions
Keep your UPI ID current and ask once cashback reaches the confirmed state.
Referral help
Referral rewards are checked against real shopping activity before they unlock.