Contact
Need help with a missing cashback or payout?
Reach support for tracking issues, referral questions, or payout detail changes. Claims are usually reviewed within 3 business days.
Support channels
Email: support@cashbrio.com
Ops desk: Mon to Sat, 10 AM to 7 PM IST
Grievance email: support@cashbrio.com
Claim review window: Usually within 3 business days
Minimum payout threshold: ₹100
Payout method: Verified UPI ID only
Missing cashback
Wait for the normal tracking window first, then file a claim from your dashboard with the order ID, order amount, order date, merchant name, and an invoice or screenshot so support can investigate. Most complete claim submissions are reviewed within 3 business days.
Payout questions
Withdrawals are currently sent only to a verified UPI ID. Keep your UPI details current, and request payout once confirmed cashback reaches ₹100. Payout follow-ups are usually answered during the next active support window.
Referral help and review
Referral rewards unlock after a qualifying purchase. Duplicate accounts, self-referrals, fake orders, or payout abuse may pause rewards or withdrawals. Include the invited account email and order date so support can review faster.
Account and login help
If you cannot access your wallet, payout profile, or claim flow, write in from the same email address you used on Cashbrio so support can verify the request without unnecessary back-and-forth.
How cashback works
Read the tracking, validation, and payout flow before you raise a support request.
Cashback FAQ
Get quick answers about tracking delays, exclusions, claims, and withdrawable balance.
Browse stores
Return to active cashback stores, compare merchant pages, and pick up where you left off.
Help centre
Read step-by-step help for claims, payout timing, and tracking-safe checkout.